Last Updated: November 27, 2025

Welcome to BioAcoustic Health™ (“Company”, “we”, “our”, or “us”). We are committed to protecting your privacy and ensuring a secure, transparent experience when you visit www.bioacoustichealth.com (“Site”), use our voice-print assessment tools, participate in vocal profiling or voice-frequency evaluation, purchase services, or access our digital programs based on bioacoustic wellness analysis and frequency-based wellness technologies.

By using this Site or providing personal information, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information that helps us deliver personalized sound-therapy programs, analyze voiceprints through methods informed by research into Human Bioacoustics and voice spectral analysis, vocal biomarker mapping, and acoustic wellness assessment, enhance user experience, and provide customer support.

1.1 Information You Provide Directly

We may collect:

• Contact information (name, email address, phone number, mailing address)
• Account information (username, password)
• Payment information (processed securely through third-party processors)
• Client intake form responses
• Uploaded voice recordings or WAV files used for voice-print analysis, vocal profiling, vocal biomarker evaluation, or bioacoustic frequency mapping
• Health-adjacent information voluntarily shared (such as symptoms, wellness goals, and lifestyle details related to frequency-based wellness approaches — not treated as medical diagnoses)
• Support requests, emails, or messages sent through the Site

1.2 Automatically Collected Information

When visiting the Site, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Cookies and tracking technologies
• Pages visited and actions taken on the Site
• Time spent on pages and referring URLs

1.3 Information from Tools & Apps

If you use any BioAcoustic Health™ software (for example, voice-print assessment tools, analysis apps, or frequency-mapping programs), we may collect:

• Frequency files generated through bioacoustic analysis tools
• Voiceprint analysis logs associated with vocal profiling, vocal biomarkers, or acoustic biology interpretations
• Error reports
• Session configuration data
• Device and operating system information

Note: We do not access your computer files, microphones, or recordings without explicit upload or consent.

2. How We Use Your Information

We use information to:

• Provide personalized BioAcoustic sound-therapy sessions based on voice-frequency analysis, vocal biomarker interpretation, and bioacoustic frequency mapping
• Deliver voice-print assessments, wellness insights, and client reports
• Improve the accuracy and effectiveness of our tools and algorithms informed by bioacoustic wellness research and acoustic pattern analysis
• Respond to inquiries and customer service requests
• Process payments and manage appointments or program access
• Send updates, educational content, or promotional materials (only if you have opted in)
• Maintain security, detect and prevent fraud, and protect the integrity of our services
• Improve the Site experience and optimize performance

We do not use client information for medical diagnosis or medical treatment, and we never sell your personal data.

3. Legal Basis for Processing (GDPR)

For clients located in the European Union, we process your data under the following lawful bases:

• Consent – when you voluntarily upload a recording or fill out a form
• Contract – to deliver services you purchase or request
• Legitimate interest – to improve the Site, services, and user experience
• Legal obligation – to comply with applicable laws, regulations, or record-keeping requirements

4. How We Store and Protect Your Information

We use commercially reasonable security measures to protect your information, which may include:

• Encrypted storage of client data where appropriate
• Use of SSL (Secure Sockets Layer) technology across the Site
• Strong password protection practices
• Limited internal access based on role and necessity
• Secure, verified payment processors (such as Stripe or PayPal)
• Regular software updates and monitoring for potential vulnerabilities

However, no digital platform can guarantee 100% security. You use the Site and upload recordings at your own risk.

5. Sharing Your Information

We do not sell, lease, or trade your personal information to third parties.

5.1 Service Providers

We may share limited information with trusted third-party service providers that help us operate our business, such as:

• Payment processors
• Cloud storage or hosting services
• Email automation tools
• Customer support platforms
• Analytics platforms (for example, Google Analytics)

These providers are contractually required to maintain the confidentiality and security of your information and are not permitted to use it for their own marketing purposes.

5.2 Legal Requirements

We may disclose information, if required, to:

• Comply with a legal obligation, law, or valid legal process
• Protect the safety, rights, or property of our clients, the public, or the Company
• Detect, prevent, or address fraud, security, or technical issues

5.3 Practitioners or Authorized Team Members

Only with your explicit permission, we may share your session data, reports, or related information with practitioners or authorized team members associated with BioAcoustic Health™ to support your services.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences
• Improve Site performance and load times
• Analyze Site traffic and usage patterns
• Provide a more personalized browsing experience

You may disable cookies through your browser settings. However, this may affect certain features or functionality of the Site.

7. Your Rights and Choices

Depending on your location and applicable laws, you may have some or all of the following rights regarding your personal information:

• The right to access the data we hold about you
• The right to correct or update your personal information
• The right to request deletion of your data (“right to be forgotten”)
• The right to withdraw consent where processing is based on consent
• The right to request a copy of your personal data in a portable format
• The right to opt out of marketing communications at any time

To exercise any of these rights, please contact us at:
support@bioacoustichealth.com.

8. Data Retention

We retain personal data only as long as necessary to:

• Provide the services you have requested or purchased
• Maintain business and legal records
• Support and improve our tools and educational materials

Voice recordings and related analysis files may be deleted at any time upon your written request, subject to any legal or contractual obligations.

9. Children’s Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal information from children.
If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

10. Wellness Disclaimer (Non-Medical Use)

BioAcoustic Health™ provides wellness, energetic, and educational services only. These services may involve bioacoustic frequency analysis, vocal profiling, vocal biomarker interpretation, voice-print evaluation, or other non-medical acoustic wellness approaches, but they do not constitute medical diagnosis or medical treatment.

All frequency recommendations relate to general wellness, relaxation, stress reduction, and energetic support only. Nothing on this Site or in our services is intended to replace medical advice from a licensed healthcare professional. Always consult your physician or other qualified health provider with any questions regarding a medical condition.

11. International Transfers

If you are accessing the Site from outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States or other jurisdictions where our service providers are located. We take reasonable measures to ensure that your data remains protected in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we do, we will revise the “Last Updated” date at the top of this page.

Your continued use of the Site after any changes constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Email:
support@bioacoustichealth.com

Website:
www.bioacoustichealth.com